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Privacy Policy

Please take a moment to familiarize yourself with our privacy policy

 

  1. How do we handle my contact information which I enter during the purchasing process? 

    All customer's contact information, choice of bouquets, and delivery date entered at the Delivery Information Form during the purchasing process are stored in our secured merchant server database. All the printouts for record purpose are securely kept.
     
  2. For what purpose will my contact information be used?

    Customer's contact information will be used for the following purposes :

    a. Market Analysis 
    Such information as customer's choice of flowers/gifts, country of the senders and the recipients, are used to identify markets that need our services. The information and the result of analysis are solely meant for internal use and will be kept confidentially. 

    b. Channel for Communicating Purchase and Delivery Status 
    Sender's email will be used as a channel for communicating purchase status (e.g. confirmation of purchase by forwarding the receipt to the customer) and delivery status (e.g. update customer if the order has been fulfilled). 

    c. Products and Services Update 
    Sender and recipient's email addresses will be used for forwarding new products and services updates. 

    d. Festival and Other Promotions:
    Sender and recipient's email addresses will be used for Festival and Other Promotions. 

     
  3. Do we collect and store my credit card information?

    No. We do not collect and store your credit card information. We do not get any idea of Credit Card number. During the purchasing process, you will enter your credit card information directly into the form posted by the credit card payment gateway. Hence, all your credit card information will be collected and secured by the credit card payment gateway directlyin most secured way.

This privacy policy has been created in order to ensure our firm’s commitment in protecting customer’s privacy.

Information we collect

If you sign in with us or make a purchase, then you need to provide some contact details, including your name, e-mail address, mailing address, etc. to complete your transaction. We also collect some basic information so that we can better understand our customers. We do not share this information with others and make sure that your details remain confidential.

Cookies

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Cookies are used to know that you are a prior customer, so that you do not have to provide your details again and again. You can disable cookies if you want to, but you might not be able to use certain features on this website.

Privacy

We do not collect and store your debit/credit card information. During the purchasing process, you enter your details directly into payment gateway. Hence, all your private information will be collected and secured by the credit card payment gateway in the most secured way.